A Leading digital banking and one-stop mobile-based platform for payments transactions has issued a heartfelt apologies to customers amid the ongoing network issues.
The network challenges encountered by the bank has hindered thousands of users and customers from accessing their funds in the opay account.
Customers who can no longer hold the pains and disappointment caused by this situation have taken to social media to register their displeasure.
Reacting to this development, opay via their official social media handles apologizes to all the affected customers noting that the ugly situation was caused by a third party network provider.
The statement obtained by 9japarrot media reads;
Dear Esteemed Customers,
We would like to inform you that our third-party providers are currently upgrading their system.
During this period, you may experience challenges completing transactions via the Card, the App, and other channels.
We apologize for any inconvenience this may cause.
Thank you for your understanding.
#OPay #OPaybeyondbanking
